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London Stansted Airport (STN) Services & Amenities


London Stansted Airport car rentalHave your own freedom once at London Stansted Airport and rent your own car. Find our best STN London Stansted Airport Car Rental Deals.
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 Other Items of Interest at London Stansted Airport


London Stansted Airport services include:

  • Smart Access boarding pass system *NEW*
  • Servisair Executive Lounge (fee)
  • Boots - before and after security (no pharmacy)
  • Duty Free
  • Showers
  • Planespotting - from Pret A Manger
  • Best of the Best supercar display - departure lounge, after security
  • Chapel
  • Multi-faith prayer room




 Disabled Facilities at the STN London Stansted Airport


London Stansted Airport has comprehensive facilities for disabled passengers, including:

  • Reserved seating areas equipped with induction loops for hard of hearing passengers,, easy wheelchair acces, and chairs with arm rests 
  • Low level information monitors for ease of vision
  • Directional signs are black on yellow providing optimum contrast to assist those who are partially sighted
  • Disabled toilets are available throughout the airport
  • TTY telephones throughout the terminal building 
  • A minicom (Tel: +44 (0)1279 663725)
  • A number of staff members are trained in sign-language
  • Personal shoppers to help passengers with their purchases in the shopping outlets after security

 

Both long and short-stay car parks have a number of disabled parking spaces for use by disabled badge-holders; they are located near the terminal building. There are help-points located in the parking bays should you require a wheelchair or assistance.

 

August 2013: Change in procedure for Blue Badge holders;

  • Send your details 72 hours in advance of your departure, including Blue Badge number, name, date, time and vehicle registration (if known) to: customerservice@empark.es     
  • An airport car park operator will call you before you depart, take payment, provide you with a unique reference number and organise access to the forecourt
  • The cost of drop off remains at GBP 2 (credit or debit card); maximum drop off time is 15 minutes, vehicle cannot be leftnunattended 
  • On arrival on the forecourt, pdrive up to the barrier and the barrier will automatically lift
  • Proceed to the Valet bays at the far end of the forecourt (signposted ‘Official Valet’) where official personnel will be on hand to check your blue badge
  • If you have any problems at the barrier, call the intercom and inform the operator of your reference number
  • Car park operators have tried to accommodate, wherever possible, those travelling by taxi 





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Last Updated: 28 Jun 2024