Ronald Reagan Washington National Airport (DCA) Services & Amenities

DCA Ronald Reagan Washington National Airport offers comprehensive assistance for disabled passengers.

Arriving at the airport:

DCA Ronald Reagan Washington National Airport's parking facilities are accessible for persons with special needs. Specially designated parking spaces are available for the disabled in vehicles displaying a government-issued plate or placard for use by the disabled.  Spaces have been designated in the Airport's public parking facilities:

•     Daily and Hourly Garages - on each level close to elevators and Terminal A, B, and C walkways
•     Economy Parking - adjacent to shuttle stops

When a parking facility is full, a uniformed parking assistant can assist you in locating the nearest available special needs parking space. Assistants will be posted outside the entrance of the full facilities. Let the uniformed parking assistant know you need a special needs accessible space; and please show the assistant your government-issued special needs parking credential.

All airport parking shuttles are wheelchair accessible and free of charge to all patrons.  They are equipped with motorized chair lifts.

At the terminal:

Accessible facilities at the terminal include:

• A Visual Paging System is used in addition to the audible Public Address System for the broadcast of airport information to the general public. The Visual Page is prominently above each of the Airport Directories throughout Terminals B and C.
• Within the holdrooms at each airline's gates, visual boarding announcements appear on monitors in order that all passengers are able have information about the boarding process.
•  Flight Information Display System (FIDS) boards and Baggage Information Display System (BIDS) units are placed throughout the Terminals and have been carefully situated to minimize glare and ensure readability.
• In Terminals B and C, TTY units are clearly marked with blue and white signs above each unit.
• Each group of pay phones has a clear path to a wheelchair accessible unit.
• All pay telephones are equipped with volume control, are hearing-aid compatible, and have Braille or raised numbers. Over one-third of our public pay telephones are equipped with connections for portable computers, and several of these units also have power connections available for PC users.
• Designated Animal (Pet) Relief Areas are available for service animals that accompany passengers.
• All security checkpoints are accessible.

Leaving the Airport:

Uniformed taxicab dispatchers are also available to assist passengers with disabilities in selecting a wheelchair accessible taxicab. If a wheelchair accessible taxicab is not available, one will be called to the Airport. Passengers with disabilities are encouraged to contact the taxicab dispatch office 24 hours in advance at 703-417-4333 to make pre-arrangements to ensure these services are available when needed.

Remember to inform your airline of your requirements well in advance of your scheduled departure (most airlines suggest 48 hours). It is always advisable for disabled travellers to inquire about any special requirements prior to arriving at DCA Ronald Reagan Washington National Airport.