Frankfurt Hahn Airport (HHN) Services & Amenities

People with reduced mobility will be interested to know that HHN Frankfurt Hahn Airport is an airport with very short distances; the complete facility is on 2 levels and no steps or stairs need to be used for departing or arriving.

• If you need a wheelchair temporarily, please inform our service staff at the information counter. 
• There are designated seats in the terminal for passengers who need special assistance: In each check-in area, in each gate and in the public area of the arrival hall.
• Several toilets which are handicapped accessible are located in the terminal area. 
• Security is our top concern. Most probably, wheelchairs will activate the metal detector when passing the security check. Additionally, a security assistant will check the passenger him-/herself as well as the wheelchair again with a handheld detector. An individual check separated from the public area is possible if desired. Security controls are subject to supervision of the State of Rhineland-Palatinate. Security controls are carried out by a government authorized security company.
• Before commencing your travel, please check with your airline their special terms and conditions regarding guide dogs. Furthermore, it is advisable to contact corresponding public authorities in your destination country in order to inform you about special regulations for the import of animals.
• The Help Point at the airport is the information desk in the terminal. Please inform our staff that you require assistance and if you have pre-booked support or not. You will be provided with assistance from that point onwards.
• Additionally, our staff members are appropriately trained to help. So we would encourage you to get in contact with them if you have any questions or if you require any further help.